Shipping Policy
1. Where We Ship:
We currently ship across India. International shipping is not available at this time.
2. Processing Time:
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email immediately after purchase.
3. Delivery Timelines:
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DELIVERY TYPE |
ESTIMATED TIME |
|
|
Metro Cities (Mumbai, Delhi, Bengaluru, Pune, Chennai, Hyderabad) |
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|
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Tier 2 & Tier 3 Cities |
|
|
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Remote Areas / North-East |
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4. Shipping Charges:
- Free shipping on orders of ₹899 and above.
- Orders below ₹899 will be charged shipping on actuals, based on the delivery destination and order weight. The exact shipping charge will be displayed at checkout.
5. Order Tracking:
Once your order is dispatched, you will receive a tracking number via email and/or SMS. You can track your order directly on the courier partner's website.
6. Courier Partners:
Shipping is fulfilled through a reliable logistics partner. The courier assigned to your order will depend on your delivery pincode and availability. Courier partner details to be confirmed with the logistics team before going live.
7. Delivery Issues:
- If your order is not delivered within the expected timeframe, contact us at info@thebetterlabel.com or call us at +91 88280 58027.
- For failed delivery attempts, the courier will typically retry once. If delivery continues to fail, the order will be returned to us and a refund will be initiated.
- The Better Label is not responsible for delays caused by incorrect delivery addresses provided by the customer.