Privacy Policy

1. Information We Collect:

When you visit thebetterlabel.com, we may collect the following types of information:

Personal identification information: name, email address, phone number, and delivery address — collected when you place an order or contact us.
Payment information: processed securely through Razorpay. We do not store your card details on our servers.
Device and browsing data: IP address, browser type, pages visited, and time spent on the site — collected via cookies and analytics tools.
Order history and preferences when you create an account.

2. How We Use Your Information:

To process and fulfil your orders.
To send order confirmations, shipping updates, and customer service communications.
To send marketing emails and offers — only if you have opted in. You may unsubscribe at any time.
To improve our website, products, and services.
To comply with applicable legal obligations.

3. Sharing of Information:

We do not sell, rent, or trade your personal data. We may share it with:

Logistics partners (e.g. Shiprocket, courier companies) to fulfil delivery.
Payment processors (Razorpay) to complete transactions.
Technology providers (Shopify) who host and operate our website.
Legal authorities if required by law.

4. Cookies:

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings. Note that some features of the website may not function properly without cookies.

5. Data Security:

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All payment transactions are SSL encrypted.

6. Your Rights:

You have the right to access, correct, or request deletion of your personal data. To make a request, contact us at info@thebetterlabel.com.

7. Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us:

For privacy-related concerns: info@thebetterlabel.com | Call us at: +91 88280 58027.